To plan, coordinate and direct the human resources function, including recruitment, selection, job classification and salary administration, employee benefits and fair employment practices. To provide clerical support to the Executive Director and Finance Department. View full job description here.

SPECIFIC RESPONSIBILITIES:

1. Oversee the organization’s recruitment, interview, selection, and hiring processes. Recruit applicants for agency employment and volunteer positions by creating and posting position notices internally and externally. Screen, document, and process employment applications following required guidelines/criteria. Collaborate with supervisor/project director to create interview evaluation forms, schedule interview dates/times, etc. Ensure all new hires are fully compliant prior to hire (e.g., background checks, drug tests, employment verification letters/references). Make employment offer to applicant as director by ED/project director. Conduct an exit interview with resigned, retired, or terminated employees to explain rights to continued health insurance, and their options regarding the retirement plan.
2. Coordinate and conduct new employee orientation to include benefits overview/on-boarding, Personnel Policies training, etc. Develop and document information provided.
3. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings. Maintain personnel records systems, including but not limited to up-to-date and regulations compliant position descriptions, employment letters, performance appraisals, etc.
4. Create a compensation strategy for agency employees based on market research and pay surveys. Maintain up to date strategy. Respond to wage survey requests and work with a third-party consultant when needed.
5. Coordinate company benefit programs for employees. Process employee deductions, and COBRA notifications. Assemble and submit personnel information for initial payroll processing and changes related to personnel adjustments. Maintain benefits documentation files.
6. Assist with investigating employee issues and conflicts and develop resolutions with regard to the agency’s philosophy and all applicable laws. Assist employees/management with the internal grievance procedures.
7. Assure that all federal and state report requirements are accurately completed and submitted on a timely basis. Compile monthly benefits/insurance reports, by program, based on providers’ invoices for reconciliation purposes. Maintain accurate records of reports in compliance with agency policies and contractual obligations.
8. Serves as a primary contact for providers of employee benefits and other operational policies such as liability, tort, fire and extended coverage and vehicle insurances. Process all claims for accidents and/or worker’s compensation.
9. In coordination with Executive Director/CEO, recommend and draft revisions to personnel guidelines and designated policies, organizational chart, etc. Notify and train staff regarding new/amended guidelines, policies and procedures.
10. Ensure that HR information including grievance procedures, labor law posters are current at all locations.
11. Maintain agency information email, website and social media accounts and respond to inquiries as deemed necessary.
12. Provide support and clerical assistance to the Executive Director/CEO relevant to the Board of Directors and other areas.
13. Other duties as assigned by the Finance Director or Executive Director.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in Human Resources or Management or a combination of education and experience commensurate with the job description
• Minimum five (5) years human resources experience, i.e. labor relations and employee relations, particularly in a non-profit organization.
• Knowledge of employee benefits and providers.
• Experience and demonstrated ability to communicate effectively, meet, work, and interact with all segments of the community including benefit providers and agency programmatic and fiscal personnel.
• Possess the ability to write reports, correspondence, position descriptions, meeting minutes, and procedure manuals.
• Willingness to travel within the agency service area.
• At least two years managerial, supervisory or lead staff experience.
• Demonstrated knowledge and proficient use of MS Office Software Applications, especially Excel, Word and Internet, and demonstrated data entry ability. Ability to learn and use other software applications applicable to the position.

Responsible for managing, coordinating and implementing high quality, comprehensive energy conservation programs and services in accord with agency objectives in Chester, Fairfield, Lancaster, Union, and York counties. Responsible for providing leadership and support to a team of trained energy professionals for effective service delivery. View full job description here.

PRIMARY RESPONSIBILITIES

1. Present program information to the communities in an effort to inform and recruit eligible clients.
2. Visit dwellings to conduct unit assessments for program qualification based on prescribed rules and procedures, i.e. priority measures and the initial Blower Door test, etc.
3. Create work orders and other required documentation using NEAT/MHEA software.
4. Negotiate contractual agreements with subcontractors for weatherization services. Provide training and assistance to subcontractors relative to providing weatherization services.
5. Visit dwellings to conduct unit inspections to determine that measures were installed and work performed meets the SW’s standards and guidelines.
6. Day to day supervision and management of department/program staff in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, directing and scheduling work/tasks; appraising performance; addressing complaints and resolving problems
7. Assist with project budgets and planning activities. Provide input on materials cost and subcontractor fees. Conduct fair pricing assessments in applicable software.
8. Maintain complete and accurate records on program activities per agency procedures/work statement; provide the Finance Director and funders with appropriate statistics for the program, i.e. weekly, monthly, quarterly and annual reports.
9. Responsible for ordering materials and maintaining accurate inventory and condition systems for materials, tools and equipment.
10. Attend trainings, conferences, meetings, etc.
11. Ensure programs are meeting all standards for job completions, safety, quality, and cost according to Weatherization Program rules and requirements and agency policies and procedures.
12. Other duties as required in the management of the Weatherization Assistance Program and as assigned.

EDUCATION and/or EXPERIENCE

• Associate's degree (A. A.) or equivalent from two-year college or technical school in construction management or a related field with at least three years relative residential construction experience; or High School Diploma with five years applicable experience in residential construction.
• Demonstrated knowledge of weatherization assistance programs measures. Thorough knowledge of the principles and techniques of residential building science, in particularly South Carolina residential building codes for single and multi-family dwellings including energy-efficiency standards.
• At least two years managerial, supervisory or construction lead staff experience
• Demonstrated knowledge and proficient use of MS Office Software Applications, especially Excel, WORD, Outlook and INTERNET, and demonstrated data entry ability. Ability to learn and use other software/spreadsheet applications, databases, i.e. NEAT, MHEA, applicable to the position

Responsible for implementation of the CSBG and LIHEAP Programs in accordance with grants. Provide case management services in the specified activities for eligible participants. Proven ability to manage caseloads in an effective and efficient manner. 

RESPONSIBILITIES

1. Present program information to the commu
   nities in an effort to inform and recruit eligible clients. Conduct intake to determine eligibility for all applicants by completing family profiles and obtaining necessary documentation per agency and program requirements/guidelines. 
2. Perform further needs assessments and counseling service to determine the household’s need(s).  Develop a comprehensive service plan based on family needs and goals.  Coordinate support linkages (including transportation and child care) to remove barriers to employment.
3. Develop and maintain community resource information by collaborating with various organizations, i.e. attending interagency meetings, etc. Communicate with various service providers to refer clients to other available resources within CCA and the community regarding their household’s need.  Act as advocate for the client at the point of entry in the service system.  Monitor service delivery and follow-up on referrals to other agencies.
4. Provide program services per agency and program procedures that include:
5. Completing all forms that are associated with the LIHEAP Program application, gathering information and documentation to determine agency’s ability to financially assist the household. Coordinating service delivery with various vendors.
6. Developing and coordinating training activities and support services. Determine participant selection/placement (based on eligibility requirements per agency and vendor), registration and preparation of documents for internal/external approval.
7. Conducting site visits at training vendors to monitor participant’s progress as well as collect the time and attendance records while the participant is enrolled in training activity.
8. Prepare and submit purchase requisitions with support documentation (quotes, registration form, etc.) for all client services purchases. Prepare documentation (vouchers, etc.) for financial assistance to be redeemed by vendors. Reconcile purchase logs on a weekly basis. Assist with project budgets and planning activities.
9. Supervise Senior Community Service Employment Program participant and volunteers. Serve as lead office coordinator for other staff assigned to the county offices.
10. Ensure accurate and timely data entry relevant to records in approved computer systems.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) required (preferable in human/social services), with one to two years’ work experience in a non-profit social services environment or educational institution that provides similar training.  Experience providing various social services skills in Non-Profit industry is a plus. Knowledgeable and proficient use of MS Office Software Applications, especially Excel, Word and Internet, and demonstrated data entry ability. Valid Driver’s License, Proof of Auto Insurance and reliable transportation is a must in the performance of duties.

Responsible for executing the work plan for client assistance services for the CSBG/LIHEAP Program/Project activities. Interact with all segments of the community and demonstrate excellent customer service skills. Present program information to the communities in an effort to inform and recruit eligible clients. Conduct intake and needs assessment services on-site and in the field.

RESPONSIBILITIES

• Screen and assess clients for eligibility and process applications by completing forms and obtaining necessary documentation per agency and program requirements/guidelines. 
• Enter accurate and timely information in approved computer system/application
• Determine the level of assistance and services provision based on assessed needs per agency and program requirements/guidelines. Refer clients to other available resources within the agency and community and follow up on those referrals.  
• Prepare vouchers to be redeemed by vendors.  Forward required information to manager for processing of payment per agency procedures.
• Remain cognizant of each program’s funding allocation and expenses for reconciliation with monthly reports.
• Responsible for client file creation to include required documents. Maintain complete and accurate records on program and client services activities per agency procedures/work statement; provide the State Programs Director, Program Managers and funders with appropriate statistics for the program, i.e. weekly, monthly, quarterly and annual reports.
• Attend trainings, conferences, meetings, etc.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE 

High school diploma or general education degree (GED); 1year college or Associates Degree preferred. Three to six months related experience and/or training; or equivalent combination of education and experience. Experience providing various social services skills in Non-Profit industry is a plus. Knowledgeable and proficient use of MS Office Software Applications, especially Excel, Word and Internet, and demonstrated data entry ability. Valid Driver’s License, Proof of Auto Insurance and reliable transportation is a must in the performance of duties.

Provide administrative support in a professional office environment.  Maintain a positive working relationship with staff, building a positive public image for the program, and adhere to agency policies and procedures.

RESPONSIBILITIES

• Receive and transfer telephone calls and respond to general inquiries.
• Provide clerical support to sustain vital Programs. Enter program data in the State and agency approved database system.
• Assist with the review, correction and preparation of completed applications for payment and transmittal as needed.
• Develop and maintain customer logs regarding application and payment information. Scan and forward payment information to county staff after each weekly accounts payable process.
• Assist and maintain the program files per CCA system. Coordinate file retention and destruction according to agency policies.
• Assist and deliver vendor checks weekly.
• Requisition and order program supplies. Maintain inventory and CCA information.
• Provide program leader(s) with appropriate statistics for the programs, i.e. weekly, monthly, quarterly and annual reports. Enter information as required in the State and agency approved database system.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); 1year college or Associates Degree preferred. Three to six months related experience and/or training; or equivalent combination of education and experience. Experience working with various social services is a plus. Knowledge and proficient use of MS Office Software Applications, especially Excel, Word and Internet, and demonstrated data entry ability.